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  #1 (permalink)  
Old 7th October 2008, 05:43 PM
Traveller F's Avatar
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Terraces Lounge next to Gate 1 at LHR

G`Day,

BA/QF has informed me that the Concord Room Lounge at terminal 4 (LHR) has now been closed and all passengers are invited to use the "Terraces Lounge" next to Gate 1 and due to limited space only passangers with valid boarding passes will be allowed entrance.

My question: has anyone experenced the this lounge the past week or so? and has it become very overcrowded. Your comments please.

PS:If this is the case I can use another VIP lounge!

Kind regards, Traveller F

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Old 7th October 2008, 07:02 PM
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I experienced it in June before they were forced to re-open the G10 Flounge. It may be better, but given all the flights going out at that time were the Asian red-e-yes it's probably very similar.

As per below it became very overcrowded.

Quote:
PS:If this is the case I can use another VIP lounge!
OTTOMH, I don't believe so - T4 is undergoing significant renovation. Perhaps when they are complete the may be prioity pass or similar.

Quote:
Originally Posted by serfty View Post
The the G1 lounge at T4 became so busy at times that the G10 FLounge was reopened until the September moves.

More here: The Australian Frequent Flyer Online Community - View Single Post - Changes to BA Lounges T4
Quote:
Originally Posted by serfty View Post
There is NO longer a First class lounge at LHR T4.

The BA forum on FT made me aware the only T4 lounge is now the one neat gate 1.

The F lounge did indeed close after June 5th (this was when the first group of the remaining BA flights were moved to T5).

Jenny and I used the lounge on Saturday evening. I have several observations to make:
  • I did not see where the First Pre-flight dining was, but as we probably weren't eligible it did not matter.
  • Arrived ~7:00pm; it was half full; by 7:30pm it was an absolute zoo with a dozen BA and QF flights departing on red-eyes to Asia between around 8:30 and 10:30.
  • Seating was very scarce, both up and down stairs - many were simply standing at counters or in whatever free space they could find.
  • Shower facilities were available to F/J/Emerald/Sapphire PAX only - not for guests.
  • Sign at entrance indicating Guest access may be restricted at peak times.
  • Champagne not put out for self serve; available on request only.
  • Bistro style service offering hot food throughout the day was serving "Arabian Penne", "Sweet & Sour Noodles", Garlic bread and Soup. The Pasta, noodles and soup were not self service, but served from a wok by a chef to order. Also available were various staples. Overall catering may have improved from the J only days, but it is not up to the now closed Lounge Pavilion's First Class Lounge Standard.
If you are travelling First Class on QF/BA, separate pre-flight dining may be available.
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Old 8th October 2008, 12:03 AM
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Re: Terraces Lounge next to Gate 1 at LHR

I flew out on a 21:05 flight a couple of weeks ago and it was a bit of a zoo.... i asked about an Flounge not really knowing it had been shut and they asked if i wanted pre flight dinning and would have taken care of me otherwise the tried to keep an area sort of down the left back of the lounge free for OWE.

Still a lounge was a lounge...

I wish they would fix it because they should do better not just for QF travellers but also some BA flights depart from there as well.

OT: T5 gallerys for OWE have go to be the biggest Flounges i have ever seen ! and food is ok.... Better still the had my fav 98 GA bollinger of which for sure there was none on the normal lounge.

E
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Old 8th October 2008, 12:35 AM
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Re: Terraces Lounge next to Gate 1 at LHR

We departed Heathrow Terminal 4 last Sunday on the 21:25 BA flight to Singapore. We arrived there early as we had to travele by train from Leicester to St Pancras then straight on to the Tube to LHR

Flounge was empty for an hour or so then started to fill up around 19:30 - 20:00 and was really loud. There were 2 levels. Upstairs was the main food serving area including 1st class dining for those who qualify we were mere WP so we had to settle for the stir fry noodles + the usual fare you get in a standard lounge. Two champages were self service - Cattier and Taittinger (low to mid priced versions). I suppose the better stuff was only available to those dining in the 1st class silver service room.

Overall it was a big disappointment. I thought it should have been better but then again it was my 1st OS trip as WP so have not experienced the First Class lounges before

When we entered I did see someone get turned away. I think they were only QC and I assume they didn't have the status to enter the lounge (which was the only OW I could see in T4)
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Old 8th October 2008, 01:56 AM
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Re: Terraces Lounge next to Gate 1 at LHR

sarlatcycles, there is actually no Flounge in T4 now... and hence why the cheap bubbles etc.... only they have some F pre-dinning in the business lounge. What you were in was the 'business' lounge.
This is why all us OWE are sad
E
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Old 8th October 2008, 03:31 AM
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Re: Terraces Lounge next to Gate 1 at LHR

Quote:
Originally Posted by Evan View Post
sarlatcycles, there is actually no Flounge in T4 now... and hence why the cheap bubbles etc.... only they have some F pre-dinning in the business lounge. What you were in was the 'business' lounge.
This is why all us OWE are sad
E
There are other options out of LHR heading Australia bound for better lounge options such as BA LHR-HKG/NRT ex T5 or CX ex T3 to HKG with connections onwards

Dave
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Old 8th October 2008, 10:04 AM
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Quote:
Originally Posted by Evan View Post
... I wish they would fix it because they should do better not just for QF travellers but also some BA flights depart from there as well. ...
This is only temporary and should be set right within about 6 months.

The "Asian" flights were to move to T3 in January 2009, however this has been changed to "early 2009" (some of the T4 flights are moving to T3 on Jan 27th).

There will be the full "Galleries" set of lounges available from T3 when all these moves are complete.

BA.Com - Terminal improvements at London Heathrow:
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Old 15th October 2008, 07:29 AM
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Re: Terraces Lounge next to Gate 1 at LHR

It sounds like T4 lounge situation hasn't improved much then. Last time I was there (June 2008), Terraces was the only option and I was thoroughly irritated by not having anywhere to sit and the noise level.

At that time, it was open to all and no area was set aside for OWE.

Is there anywhere set aside for OWE now?

Signed: I'd rather be flying out of T5 if I must fly out of LHR (I should have thought about it before I booked my flight)
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Old 15th October 2008, 08:15 AM
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Re: Terraces Lounge next to Gate 1 at LHR

I really dislike T5 and would not make a switch to T5 due to lounge choice.
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Old 15th October 2008, 01:43 PM
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Re: Terraces Lounge next to Gate 1 at LHR

I was in T4 for several hours a week ago Sunday, as I was connecting to a later flight at 10:15pm to SYD via Bangkok.

I'm only a QC FF, but I was allowed access to this lounge with no problems.

I agree with an earlier posting that the lounge was full by 7pm and people were struggling to find a seat in both the upper and lower levels, that made the lounge noisy and uncomfortable with the volume of people. I was rather glad to get onboard after the 7 hours I sat in there.

The T4 itself was in renovations and didn't feel like an airport terminal.


Last edited by cam; 15th October 2008 at 02:33 PM.
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